Category Archives: brother printer support

12Nov/18

Easy Ways To Fix Brother Printer Offline Windows 10

Printers serve as a necessity in this technologically advanced era, either at home or at a workplace. It helps to print any document, images, scanning, etc., and you can also use it to scan any important data or file as a scanning device. There are many brands on the market, but the most reliable one you need to choose. It offers many advanced facilities, well-designed printing solution, and performance without interruption. Despite all these features and facilities, technical failures are not free-form. Offline Windows 10 printing problem can often be faced in your device.

This is your printer’s most common. If you have no idea how to fix it, connect as soon as possible with the printer support professionals.

Brother Printer Offline Windows 10- Common Reasons

It’s good to know the reason behind the printer offline Windows 10 problem before proceeding with the solutions. This problem has many reasons. The primary and key reasons are: Printer-computer connection error. The problem may also be caused by the outdated driver. Due to some problems in the printer spooler service, the problem may also occur. If you can’t fix the problem even after you know the causes, then move on to the solutions to identify some practical ways to quickly solve the problem.

Easy Hacks To Fix Brother Printer Offline Windows 10 Problem

There are many ways of fixing the problem of the windows 10 printer offline. Here we will discuss some of the easiest ways you can solve the problem immediately.

Method 1: Check Connection Of printer

To run any printing device, the connection between the computer and the printer is most important. If communication between these devices has any problem, you may face a printer being offline windows 10 system. First of all, turn off the printer and the computer to fix the problem. Then disconnect from the printer all the wired and wait a while. Then connect the wires and restart your computer and printer. You may not be facing the issue again after that.

Turn off the Bluetooth or the hotspot and turn it on after a few minutes if your printer is connected via a wireless connection. Then connect the devices and it will function properly.

Method 2: Restart Printer Spooler Service

Printer spooler service is the key to the whole printing process. If the service of the spooler gets damaged, you can often face the problem of offline printing in your system. The only way to fix the problem is to restart the service of the spooler. To do this, click the Run box on the Windows Key and R button. After that, press the Enter button in the service.msc search box. Select the Printer Spooler item from a new tab. Then right-click the option and you’ll see the Restart option, click it. Now, the automatic restart of the spooler service. Reboot your device after waiting for some time and then try to print something.

Method 3: Update Printer Driver

Occasionally, if you are using an outdated driver in your device, it may not be able to correctly identify all things and cause these issues. Therefore, using an updated driver in your system is better. Under the Device option in the Start menu, you can update your Easy Ways to Fix Offline Windows 10printer driver from the Update Drivers and Device option. You may not find the problem in your system after installing the updated driver.

Related Post:- Easy Way to Fix Brother Printer Not Printing

Dial our Printer Support Number +1-844-997-0355 for Help

Brother Printer Support

In any case, if you still find brother printer offline windows 10 in your system, you need tech experts to provide immediate assistance. To do this, use Brother Printer Support to connect to the Support Team. The team is made up of excellent technicians capable of handling all of your problems and will also provide you with effective solutions to your queries.

By calling or email, you can connect with us. You can also email and opt for our services at the official email address. In addition, to help you, our online chat services are also available. You can always come to us. To assist you, we are available 24* 7.

17Jun/18

How to resolve a Brother Printer when the Computer is Offline?

Often Brother printer users search the web looking for solutions to fix common errors to help them get back to work. If you are looking for ways to Resolve a Brother Printer when the Computer is Offline, look no further. Here you can find the necessary information to resolve the errors.

Types of Brother Printer Errors:

Brother printers are globally choosing but the somehow the set of problems always seem to expand with every new model. To Resolve a Brother Printer when the Computer is Offline, dial our Brother Technical Support and find the right solution with us. These problems can happen anytime and interfere with your work. Below listed are some of the most common issues you can face while using a Brother Printer.

  • Problems with the cartridge. Issues with the onboard cartridge is a pretty well-documented issue and can be triggered at any point in time and for some of the most simple causes.
  • Carriage springs not working properly. Every printer has a carriage on which the cartridge is attached but sometimes has problems returning to the original position post print jobs.
  • Brother printer driver related problems. Yes, your Brother printer to has its own driver which you should always keep updated to avoid system/process related errors.

So if you are struggling to fix any of these errors and looking for ways to fix them, you can try out the guide below.

Effective steps to Resolve Brother Printer When the Computer is offline:

Brother printer being offline when you are ready to take necessary prints can be a real reason for frustration. Following these easy methods, you can quickly Resolve a Brother Printer when the Computer is Offline and get back taking prints with ease.

  • Make sure the printer is connected to your PC as per directions. It’s important to connect the required cable at proper places to avoid issues.
  • Start the Brother printer admin or use to control panel to access Devices and printers and then access the dashboard.
  • Click to see what’s printing ie the current Print Queue
  • Then, access the printer drop-down menu and remove the check mark beside the option Use Printer Offline.

Connect with our experts to fix problems with your Brother Printer:

If you simply just can’t resolve the problems on your own you can avail our services. Connect with our of excellent Brother Printer Customer Service team and we will surely help you out with the required solutions.

13Jun/18

How to clear error message Print Unable 32 ?

Brother print unable 32 – Due to Brother Printer Error 32, the printer may start to give you intermittent “Print Unable 32” errors. Sometimes the error appears repeatedly and fails to print anything, and then the next day the printer works fine. Brother printers are one of the best in the service with great performance and durable features. The device is workable enough to function under moderate conditions with preset temperature in accordance with individual toner adaptation. Brother printer is a blessing for good quality printing and convenient usage for both office and personal place. Although the machine is reliable enough to print within no time, at times it may also bring a few complications that are unable to suit your needs.

How to clear Brother print unable 32

The most common types of errors that users face while using Brother printers is “Print unable 32” and “Machine Error 32”. The pop up messages with error codes “Machine Error 32” along with “Print Unable 32” arises when there is any paper glued beside the drum unit. In that case, you can Clear error message Print Unable 32 easily by verifying. You can call Brother Tech Support for the Immediate solution.

For that, simply proceed as per the following steps-

Step 1: Switch off the power button present on the right-hand side of the machine.

Step 2: Release the front cover by pressing onto the Brother logo, this will open the front cover.

Step 3: Take out the drum units by pressing the green handle and lift it out. Make sure to leave the gray lock handle in the shape of the lever from the left side.

Step 4: After you have completely removed the drum unit, check for any paper strips or labels present inside it.

Step 5: Pull out all the four cartridges from inside the drum unit and repeat this process until all the toner cartridges are removed successfully from their place.

Step 6: In the vacant slots, check for any parts or pieces of torn papers or labels and remove them manually. Check the entire place for better assurance and put all the removed parts back into their original place.

Dial +1-844-997-0355 to Get in touch with us to avail instant support:

However, if you are unable to fix the trouble on your own, then you need expert Brother Printer support services. We can help you out with the same. Talk to us at our Brother Printer Customer Support Number.

04Oct/17
How-to-Solve-Brother-Printer-Fax-Error-2001-1

How to Solve Brother Printer Fax Error 2001?

Brother Printer gives an awesome printing, fax and scanning functionality, that’s why it’s used by millions number of users, to do their official or home tasks. However, sometimes, users encountered the issue or error with Brother Printer while using it. Error code 2001 is one of such type of error that is caused by interference on the telephone line connection or an incorrect telephone line connection, or an alarm system or other device on the line. The Error code 2001 is a Comm. Error, is generally occurring on the Brother machine LCD, when users sending or receiving faxes. Then the users don’t need to worry about it, the brother Fax Error Codes can be easily fixed. Here, the blog will explain the steps on How to Solve Brother Printer Fax Error 2001  So, the users as you just need to pursue the steps to fix the problem.

Steps to Solve Brother Printer Fax Error 2001

Step 1:- Verify the Quality of the Dial Tone.

You should try to check the quality of the dial tone by pressing the “Hook” key. Follow the steps to do check dial tone.

  • Plug the telephone line cord into your Brother machine, and then plug the other end directly into the wall telephone jack (socket).
  • Check for a dial tone, you can use two ways:-
  1. Press “Fax”, when Fax Preview is set to OFF or nothing.
  2. Press “Fax and Sending Faxes”, when Fax Preview is set to ON.
  • Check your Brother machine has Hook or Tel.
  1. If your Brother machine has Hook, then press it, and listen for a dial tone. Confirm the speaker volume is turned up.
  2. If your Brother machine has Tel, then you can check for a dial tone by connecting an external phone to the jack (socket) labeled EXT.

If the dial tone is clear, then go to the next step 2.

Step 2:- Check the Telephone Line Connection

The Comm. Error message may appear on the Brother machine’s LCD if the machine experienced a communication error while sending or receiving a fax. This type of error is generally caused by interference on the telephone line, an incorrect telephone line connection, or an alarm system or other device on the line.Now check, if the telephone line is plugged into any device other than the wall telephone jack, then disconnect the line from that device and plug it directly into the wall telephone jack. Make sure that it’s a testing purpose only. If the removing such devices aid to decide whether the problem is associated with the Brother machine or other device.

Step 3:- Plugged Jack Labeled

When the telephone line is plugged directly from the jack labeled Line on the Brother machine to the wall telephone jack, and then tries to re-send the fax. If the fax is successful, the problem was caused by another device or piece of equipment on the line.

Check the error is resolved, if not, still Brother Machine displays the Comm. Error, so then continue with the next step 4.

Step 4:- Change Brother Machine’s Compatibility Setting

You should try to change your Brother machine’s Compatibility setting, maybe this will help you to fix this error code 2001.

Hit on the “Menu”, 2 (Fax), 0 (Miscellaneous), 1 (Compatibility).

  • Press the “UP OR DOWN ARROW” key to choose Basic (for VoIP).
  • Push the “OK” key.
  • Press the Stop/Exit key.

Step 5: Send Another Fax To Testing

You should try to send another fax in order to check if the fax going through with no error message, then you are able to compensate for the telephone line. In case, if not, then try to connect your Brother Machine to a different, known-working telephone line and test the sending and receiving functions.

Effective Solutions to Fix brother Fax Error Codes:

Fax machine experienced a communications error when sending or receiving a FAX. This is generally caused by either interference on the line, phone line connection or another device on the line. Try resending the documents and see if the message no longer appears. If you are being unable to track down the possible solutions for the error, this blog is perfect for you. Stay calm and read out the blog or else connect with Brother Printer Repair Services to get to the root of the error.

Error E50

Cause: When there is some malfunction in the fuser unit of your printer, you come across this error code. As it is the most essential part of your printer that consumes heat to connect the paper to the print.

Solution: Turn off your Brother Printer and leave it uninterrupted for at least 10 minutes and restart it again.

Error E51

Cause: When the laser beam of your printer doesn’t get detected, you find this error code appearing on the control panel of your printer. Malfunctioning in your laser unit creates this error which may turn critical after a certain period of time.

Solution: Replace your laser unit and restart your printer to fix this problem.

Replace PF Kit

Cause: This error code refers its high time to replace your pick-up rollers and separation pads. When they reach their highest limit, you get to see this fax error on your Brother Printer. You may also experience the paper jamming problem due to this issue.

Solution: Replacing your paper-feed Kit is a bit difficult task that you should perform with the help of experienced technicians only. Call Our Brother Printer Technical Support and get instant technical help from our end.

To resolve printing errors, all you have to do is give us a call at our Brother Printer Support Number and get instant help to troubleshoot your printer. You can mail us your queries and one of our experts will get in touch with you within 24 hours.

Related Blog: How To Fix Brother Printer Network Setup Error?

In case, if the Comm. Error message continues to appear, then you should contact with Brother Printer customer support team to receive urgent help.

Dial Brother Customer Support Phone Number for Immediate Connect With Professionals 

Pick your phone and dial Brother Printer Support Experts, to directly connect with the Brother Customer support team for receiving the instant help. The certified and experienced technicians will give you the complete steps to fix this issue. The proficient technicians have deeply knowledgeable, how to fix Brother Printer technical errors or issues. Hence, get in touch with experts by dialing the toll-free number and which works 24×7 to your help, and receive optimum solutions to Brother Printer queries.

16Sep/17
Printer Keeps Going Offline Error

How To Fix Brother Printer Keeps Going Offline Error?

Printers are used to print documents, photos, brochures, and many more tasks. But these tasks can come into halt when the printer keeps going in offline mode. The error usually occurs when a command creates an error on the printer by preventing all future printing jobs that are needed to perform by users. The error usually occurs when the printer gets stuck, making it impossible to print by users. Other reasons may occur if the printer driver gets corrupted due to virus attacks or any other malware present in the system.  Well, there are ways to Fix Printer Keeps Going Offline Error by following all appropriate steps.

Steps to troubleshoot Fix Printer Keeps Going Offline Error

Step 1: Deleting print jobs

  • It is quite possible that something is stuck inside which is restricting users to perform the print jobs and as result it leads to printer go in offline mode on repeated basis. To solve this issue, please remove all the current print jobs. This can easily be done by double clicking on the ‘Printer’ icon.
  • The next thing is to select the option ‘Cancel All Documents’ and proceed to the next step.

Step 2: Remove all corrupted drivers

 Related Blog: How to Fix Change Drum Soon Error in Brother DR3000 Drum Unit?

  • To solve the corrupted driver issue, one needs to restart the computer first. If the printer does not work then, simply uninstall all existing ones and then, reinstall a new one.
  • Now all your issues regarding the printer offline mode will be solved by simply reinstallation of the driver made by you.
  • Since, viruses are the main reason for making all your drivers corrupted, this issue should be solved immediately. Installation of a good virus software is always recommended for users by technicians.

Dial us at Brother Printer Support Number to resolve all types of Brother printer faults

Get in touch with us at Brother Printer Customer Support Number to fix all your technical glitches at a go. We are available for users 24*7 hours a day to bring them world-class support solutions in fraction of seconds. Our team is engrossed by talented pool of skilled technicians who are always a step ahead in resolving all critical issues.

 

18Aug/17
TroubleshootChange Drum Soon Error

How to Fix Change Drum Soon Error in Brother DR3000 Drum Unit?

The Change Drum Soon Error occurs usually while the reset is not at all performed accurately and thus it leaves an error message known as “CHANGE DRUM SOON”. To easily work easily with the Brother laser printer, users  need to have both a toner cartridge as well as a DR3000 drum unit.

Well carefully handled then, changing the toner cartridge in the printer device is quite easy and thus the printer checks out all key parts of the toner cartridge to check how full or empty it is. Continue reading

13Jun/17

How To Connect Brother Printer On Wireless Network?

How to Connect Brother Printer to Wireless Network and what you can do if you’ve lost the Wi-Fi credentials or are seeing poor network performance. If you’ve bought a new Brother Printer and want to Connect Brother Printer to Wireless Network, then this tutorial is perfect for you. Here we’ve covered some of the best methods to get your Brother Printer Connected to a Wi-Fi.

If users have trouble over connecting Brother printer on wireless network for Macintosh then, don’t worry about it.  Our professional expert team has carefully penned down a blog on this matter with proper verification steps. This will further allow users to perform a deep check whether their Brother printer is well connected over Wireless Network or not?

Steps to Connect Brother Printer to wireless network for Macintosh

Step 1: Power on the printer

  • Check for the printer’s connection. If it is found that the printer’s display (LCD) is absolutely in blank state then, your machine is powered off. Users are advised to press any button for ensuring whether it comes out from sleep mode. If not then, check for appropriate connection with all power switches.
  • Perform a check whether the printer display screen is displaying any kind of error message like ‘Paper Jam.’ If it is positive then, go for troubleshooting steps.
  • Move on to next step to connect Brother printer on wireless network for Macintosh

Step 2: Verification of wireless connection

If everything seems to be fine with your printer, let’s move ahead by checking the wireless connection status first. For this, one needs to print the “Network Configuration List”. In case the Wireless Link Status is OK, move to the next step.

Step 3: Verify for available communication between Printer and the computer

  • Get access to the printer’s IP address from your Network Configuration list which you have printed in previous step.  If you find the IP address to be in invalid status then, go to Step4. But, if it’s accurate, then proceed further.
  • Next, get access to the computer’s IP address first.
  • Go to “Apple menu” and hit on ‘System Preferences’ option located at the drop down list.
  • Click on “Network” icon next
  • Keep a proper check on the IP address mentioned under ‘Status’ heading.
  • Check for all the following details for your computer and yes not to forget about the Brother Printer IP address.
  1. PC IP address:1.2
  2. Brother machine IP address:168.1.199
  • In the Mac OS X 10.9, just hit on “Go” button which can be found in the “Finder” bar, Computer>Macintosh HD>System>Library> Core Services>Applications>Network Utility” section.
  • In Mac OS X 10.4 to 10.8 version, click on “Go” button which is located in the “Finder” bar and in the “Applications>Utilities>Network Utility”.
  • Click on the ‘PING’ tab which can be found at top side and then enter IP address of Brother Machine as instructed.
  • Hit on ‘Send only _ pings’ radio button to ensure the value in the box is 4 and click on ‘Ping’ button.
  • If a reply from the printer’s IP address is received then , it will indicate a common communication between computer and printer.
  • Close the window now.

Step 4: Establishing a Wireless Network connection

  • Reset the network settings carefully to its factory default settings.
  • Follow all the instructions that are provided with the wireless router to establish a wireless network connection.

Brother Printer Network Reset

Now that you’ve got the SSID and WEP key or Wi-Fi password follow the steps below to reset the network of your Brother Printer.

Step 1: Turn on your Brother Printer

Step 2: To reset the wireless connection press the Menu button

Step 3: Scroll down to Network with the help of down arrow key on your printer and Press OK.

Step 4: Scroll Down and Select Network Reset.

Step 5: Press 1 to Select Yes.

Step 6: Press 1 again to confirm the reboot

Step 7: The printer will now reboot and the network reset has been successfully done.

Follow the next step in order to connect your Brother Printer to Wi-Fi.

Connect Brother Printer to Wi-Fi Network

Once you’ve done the network reset of your Brother Printer next you’ll get the option of Wi-Fi setup to connect to a network. Follow the steps shown below.

Step 1: Once you restart the Brother printer after the network reset you’ll see a message Wi-Fi setup will start. Refer to Quick Setup Guide

Step 2: Then Press OK

Step 3: Press Ok three times to get inside Setup Wizard

Step 4: A message will appear on your screen Enable Wlan? Press Ok to accept. Press Ok Again

Step 5: Wait for a moment while it searches a wireless network

Step 6: A list of SSID will appear on the screen choose the Wi-Fi network you want to connect with and you need WEP Key/Wi-Fi Password of your router to connect Brother Printer to Wi-Fi

Step 7: Enter the Wi-Fi password using the Brother Printer Keypad

Step 8: Next Press Ok and then Press 1 to apply the settings

A report will print out automatically to let you know that your printer is reconnected to the Wi-Fi.

So, if your are satisfied with our solutions regarding Brother printer issue then, we look forward for you in future to have us help in solving issues. We can be reached out at Brother Printer Customer Support section anytime anywhere.

22Feb/17

Steps To Reset Brother Printer 2200 Series

The Brother Printer 2200 series Laser Toners and Drums will be used for a long time as the printed paper does not contain clear or dark spots. If you shake the toner thrice at the end of its life, or when the printing begins fading then its lifespan can be increased.

If the printer does not work properly and you can view a red error light or an orange light next to toner because of the printer’s internal page counter reach the maximum programmed number of 1500 pages. For technical support contact Brother Printer Support.

A Yellow toner light begins flashing for some days, this is the sign that the counting is about to finish. When you view Yellow lights then perform the following steps to reset the Brother printer:

  • First open the front cover
  • Switch off the printer
  • Push the ‘go’ button and switch on the printer.
  • Leave the “Start” button
  • Push the “Start” button twice
  • Now all the lights on the panel are on
  • Push the “go” button six times
  • Now the toner light is off and the error might be appears
  • The paper light is either flash or it is on
  • Close the Brother printer cover
  • Switch off the printer and then switch on

Congrats! Your Brother printer is now ready for printing.

The page counting of Drums is higher than twelve thousand pages.

The step for drums is very simple.

  • Switch on the printer
  • Also open the front cover of the printer
  • Press and hold the go button till then the lights switch on

Dial our toll-free Brother Printer Support Phone Number +1-844-997-0355 for quick online assistance for resolving technical issues relating to the brother printers. Our brother technical support service is available for resolving technical issues of our customers. Please get in touch with our technical support team and will receive online remote technical help service at highly reasonable charges.     

17Feb/17
brother support

5 Easy Ways to Clean Brother Printers Print Heads

Print heads can be jam if your Brother Printer Technical Support +1-844-997-0355 has not used for a long time or the printer cartridge has been stored for a long time or empty. When the print heads are blocked then it directly impacts the quality of the printing jobs. This blog will helps you in learning the procedure for cleaning print heads. For instant technical help contact Brother Printer Help.

Method 1: The Vacuum

  • Clean the cartridge with a soft cloth slowly.
  • Clean the cartridge nozzle by using the vacuum hose.
  • Then print a test page to check the printer.

Method 2: Self Cleaning Tool for the Mac Users

  • Choose “print and fax” by clicking on “system preferences”.
  • Select the printer which requires cleaning and launch “Print Queue.”
  • Then click at the utility icon on the printer applicable and choose “maintenance.”
  • Choose “cleaning” in pop-up menu and then click on the “OK” button.
  • Print a test page by running the head cleaning tool.

Method 3: Manual Cleaning Process

  • Inspect the printer installation manual for the position of your print head.
  • Detach the ink cartridges and drop hot water in a cotton cloth.
  • Rub the cloth against the print head to detach dry ink.
  • Run the printer personal cleaning tool twice.

Method 4: Cartridge with Print Head

  • Squeeze the ink cartridge in a cup of hot water for one night if the print head is within the cartridge.
  • Detach the ink cartridge from the water and dry it completely with the help of a paper towel.
  • Install the cartridge again inside the printer and launch the cleaning tool.

Method 5: Self Clean Tool for MS Windows XP/Vista End-Users

  • Launch the control panel menu and choose “printers.”
  • Select and right click the printer which needs to be cleaned. Then choose “properties” in the drop down menu.
  • Select the tab for cleaning.
  • Also choose the nozzles that need to be cleaned and start the printer cleaning tool.
  • The last step is to print a test page and inspect result.

Follow all these mention above steps to fix Clean Print Heads problems by our Brother Printer Customer Support expert. If you are unable to fix it, just dial our toll-free number +1-844-997-0355 for online solution.

09Feb/17

Steps to Solve Brother Printer 50 Error Messages

According to the Brother Printer Support  experts, there are several conditions that cause this error messages in the screen. Below are few steps to solve Brother Printer 50 Error Messages. This error might be the result of the following issues:

Steps To Fix Brother Printer 50 Error Messages

• The print head carriage is repeatedly failing to get back to its home page just to the right of the unit.

• Both of the springs are just located on each side of the carriage which is out of their original position.

• The cartridge which might be covering is not locked with security.

Solutions for “Machine error 50” as written by Brother printers tech support professionals:

Solution 1

• Lift the scanner cover with the help of plastic tabs which is located on the left and right side until it gets locked securely in the open position.

• Slide up the print head straight to the middle.

• Check for any available pieces of paper or staple , paper clip

Solution 2

• A user is required to lift the scanner cover by using plastic tabs which is located on the left and right side of the machine until it locks securely into the open position.

• Next, a user is required to slide up the print head to the right side just under the cover to clean the entire encoder strip.

• At last, with the help of lint free cloth, carefully grab the encoder strip on both the sides and then rub the cloth just down the strip from one side to the

Solution 3

• The encoder strip will give the print head the position which is out of place. So, a user is required to open the printer and reinsert the strip in that

Why to choose us?

Expert Brother printer customer support team of Brother printers possesses a profound acquaintance about its technological specifications which makes them exceedingly accomplished of solving all your Brother issues. Well, we support our users to search our tech support services by contacting us at our toll-free number. Having an far-reaching know-how in solving issues allied to Brother printers, we are well turned-out enough to deliver the best-in-industry solutions to customers. So, come and explore our rich technical support services at highly feasible rates.